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2019 Holiday Returns & Shipping

ALL online DOMESTIC ONLINE orders will be shipping via UPS from December 13th through December 26th.

Last day to ship to receive by December 24th:

Last day to ship to receive by December 24th:

Ground - Dec. 10th

3 Day Select - Dec. 17th

2nd Day - Dec. 18th

Next Day Air - Dec. 20th

If you have any concern at all that your package will not make it on time please email us at
hello@theodellsshop.com or call us at (323) 741-0039 before placing your order

HOLIDAY Return Policy:

All merchandise purchased online between December 1-25th are eligible for return until January 13th.

SHOES
All goods must be returned in the original box including dust bag. While trying on shoes, please stand on a carpeted area to protect the sole of the shoe.

BEAUTY
Skin care + haircare products must be unopened and in their original packaging. Lipsticks and fragrances cannot be returned.

SWIMWEAR
All swimwear must be returned unworn with hygienic strip in place.

LINGERIE
Undergarments are considered FINAL SALE and cannot be returned.

HOME GOODS
All goods must be returned in new unused condition with original tags attached. Any pipe paraphernalia is considered FINAL SALE and cannot be returned.

JEWELRY
All fine jewelry is considered FINAL SALE. All other jewelry may be returned in new unused condition with original tags attached and must be in perfect condition.

SALE ITEMS
Sale items are eligible for store credit only, however items purchased at 50% off or more or items purchased as FINAL SALE are not eligible for return or credit and are considered FINAL SALE. This sale policy applies to all categories listed above.

All Laundress products are FINAL SALE and therefore ineligible for return or refund.

We do not offer exchanges, however we are happy to assist with a return and re-order.

All in store purchases are eligible for store credit ONLY and must be returned to the store location by January 13th.

Return instructions