Like many of you, here at THE ODELLS we are all trying to move through this global experience with caution and grace. The well-being of our community, staff and loved ones is of utmost importance to us. To better protect everyone and reduce risk, we have decided to temporarily close our Silverlake store. We value our employees and want to make sure everyone stays safe during this time.
Our online store will remain open 24-7 and our customer service team is here to assist you with anything you might need. For more information please email email@example.com
Let’s bridge this physical distance by staying virtually connected! We believe that a positive and hopeful mindset will benefit everyone at this time and want to continue sharing in each other’s daily lives. We’d love to hear about how you are spending this time. Email us, tag us in your pics, share your favorite recipes, books and activities. Now more than ever is the time for us to uplift one another through kindness.
OUR REGULAR BUSINESS HOURS:
(PLEASE NOTE OUR RETAIL STORE IS TEMPORARILY CLOSED)
Monday-Saturday 11am-7pm, Sunday 11am-6pm PST
If you have any concern at all please email us at firstname.lastname@example.org or call us at (323) 741-0039
RETURNS & EXCHANGES: Merchandise purchased online is eligible for exchanges or store credit within 30 days of the transaction date.
IMPORTANT NOTICE: Sale merchandise is not eligible for returns. Only exchanges or store credit will be given.
All goods must be returned in the original box including dust bag. While trying on shoes, please stand on a carpeted area to protect the sole of the shoe.
Skin care + haircare products must be unopened and in their original packaging. Lipsticks and fragrances cannot be returned.
All swimwear must be returned unworn with hygienic strip in place.
Undergarments are considered FINAL SALE and cannot be returned.
All goods must be returned in new unused condition with original tags attached. Any pipe paraphernalia is considered FINAL SALE and cannot be returned.
All fine jewelry is considered FINAL SALE. All other jewelry may be returned in new unused condition with original tags attached and must be in perfect condition.
For questions about your order please email us at email@example.com and please include your order number in the subject line.