Free shipping on orders $150 and up!

Return Policy

OUR REGULAR BUSINESS HOURS:

(PLEASE NOTE OUR RETAIL STORE IS TEMPORARILY CLOSED)

Monday-Saturday 11am-7pm, Sunday 11am-6pm PST 

If you have any concern at all please email us at hello@theodellsshop.com or call us at (323) 741-0039

RETURNS & EXCHANGES: Merchandise purchased online is eligible for exchanges or store credit within 30 days of the transaction date. 

IMPORTANT NOTICE:  Sale merchandise is FINAL SALE and cannot be returned or exchanged.

SHOES
All goods must be returned in the original box including dust bag. While trying on shoes, please stand on a carpeted area to protect the sole of the shoe.

BEAUTY
Skin care + haircare products must be unopened and in their original packaging. Lipsticks and fragrances cannot be returned.

SWIMWEAR
All swimwear must be returned unworn with hygienic strip in place.

LINGERIE
Undergarments are considered FINAL SALE and cannot be returned.

HOME GOODS
All goods must be returned in new unused condition with original tags attached. Any pipe paraphernalia is considered FINAL SALE and cannot be returned.

JEWELRY
All fine jewelry is considered FINAL SALE. All other jewelry may be returned in new unused condition with original tags attached and must be in perfect condition.

CUSTOMER SERVICE:

For questions about your order please email us at hello@theodellsshop.com and please include your order number in the subject line. 

CORPORATE 

2029 Blake Ave, Los Angeles, CA 90029